Shipping and Delivery Policy
How can I check the delivery timelines before placing an order?
You can easily determine the delivery timelines by entering your pin code on the product page.
How do I track the delivery of my order?
For furniture products, we use our logistics or a third-party logistics team for shipping within 7-8 days. Once shipped, your product will reach you in 10-15 days. If a third-party logistics service is used, you can track your shipment using the AWB number. If Ryan Decor’s logistics are employed, our executive will confirm the delivery one day in advance with a call.
For any assistance, feel free to contact us at support@ryandecor.com or call us at +91 7836980001.
Are there any shipping/delivery charges?
We provide FREE SHIPPING for our furniture range on selected pin codes. For other locations, a shipping charge of Rs.999 is applicable.
Is my location serviceable?
To confirm if the delivery option is available in your area, enter the delivery pin code on the product page.
Will I receive my entire product order on the same day if I order multiple products/quantities?
While we aim to ship all products together for orders with multiple items, it may not always be possible due to the nature of the product or the mode of delivery.
What if I am not at home when the delivery arrives?
Our delivery executive will give you a confirmation call one day before delivery. If you’re not available, please inform the delivery executive.
Can I change my delivery address after placing the order?
You can change the delivery address post-order placement if the product has not been shipped, provided the new address is in the same city.
Do you deliver to multiple addresses?
We only deliver to the address specified in the order. If you need delivery to multiple addresses, kindly place separate orders for each address.